Privacy & Security

Hyabaji Privacy Policy – Complete details on how your data is protected.

Hyabaji treats the security of your personal information as its highest priority. This privacy policy clearly sets out what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

How we protect your information

The key pillars of Hyabaji's privacy policy at a glance

SSL Encryption

All data transfers on Hyabaji are secured with 256-bit SSL encryption. Your personal and financial information is never transmitted without encryption.

Not Shared with Third Parties

Your personal information is never sold or rented to third parties. We do not share your data with anyone outside of legal obligations.

Secure Data Storage

Your information is stored on secure servers that meet international standards. Regular security audits ensure any vulnerabilities are addressed immediately.

Limited Access Policy

Within Hyabaji, only staff who require access for their role can view specific data. Every access is logged and reviewed regularly.

Right to Erasure

You may request the deletion of your personal information at any time. Any data not subject to legal retention requirements will be removed upon your request.

Regular Security Updates

Hyabaji applies security patches and updates on a regular basis. Our security team monitors for threats around the clock, 24 hours a day.

This privacy policy explains in detail how information about Hyabaji platform users is collected, used, and protected. By using the platform, you are considered to have accepted this policy.

1 Introduction

Hyabaji is a trusted online gaming platform built for users in Bangladesh. We believe privacy is a fundamental right, which is why our privacy policy is built to international data protection standards—so you can use Hyabaji with complete peace of mind.

This privacy policy ("Policy") applies to the Hyabaji website, mobile app, and related services. It takes effect as soon as you register, log in, or use any service on Hyabaji.

We want you to know exactly where your data goes, why it is kept, and how you can control it if you choose to. If you have any questions, please reach out to our support team.

2 What information we collect

Hyabaji collects two types of information from you—what you provide directly, and what is gathered automatically as you use the platform.

Type of Data Example Methods of Collection
Identity Information Name, date of birth, national ID Registration Form
Contact Information Email address, phone number Registration Form
Financial information Bank account number, mobile banking number Payment Processing
Technical Information IP address, browser, and device information Automatically
Usage History Game history, transaction records Platform Operations

We never store your password in plain form. Passwords are always held as encrypted hashes that cannot be read.

3 Purpose of Data Use

Hyabaji uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is required.

  • Account management: To create, verify, and manage your account.
  • Identity Verification (KYC): To verify age and identity in compliance with international gaming regulations.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly.
  • Security Assurance: To prevent fraud and money laundering.
  • Service Improvement: Analyzing usage patterns to improve your experience.
  • Promotional Communications: To send you offers and updates with your consent.

You may unsubscribe from promotional emails at any time. However, important account-related messages cannot be turned off, as they are essential to your security.

4 Cookies Policy

Hyabaji uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.

We use three types of cookies:

  • Essential cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: To understand which parts of the site are used most, helping us improve our services.
  • Preference Cookies: To remember your language preference and other settings, so you do not have to reconfigure them every time you log in.

You can manage cookies through your browser settings. Please note that disabling cookies may affect the availability of certain features.

5 Data Sharing

Hyabaji never sells your personal information to third parties. However, limited data may be shared in certain circumstances:

  • Payment Partners: Only the minimum necessary information is shared with payment providers to complete transactions. They are also bound by strict privacy policies.
  • Regulatory Authority: Where required by law, information may be provided at the request of government or regulatory authorities.
  • Security Audits: Cooperation with law enforcement agencies to detect fraud or money laundering.
  • Technology Partners: Those who support the technical operation of the site — they work under strict confidentiality agreements.

All third parties working with Hyabaji are required to adhere to our privacy standards. We regularly audit their security practices.

6 Data Retention Period

Hyabaji does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration the account is active, and for a minimum of 5 years after closure (as required by law).
  • Transaction Records: For financial regulation compliance, up to 7 years.
  • Customer support contact: 3 years, to account for the possibility of dispute resolution.
  • Marketing Preferences: Until you cancel your subscription.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

7 Your Rights

You have the following rights over your personal information held by Hyabaji:

Right to Access

If you would like to know what information we hold about you, submit a request to our support team. We will respond within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. Accurate data matters for both you and us.

Right to Delete Your Data

You may request the deletion of data that falls outside legal retention requirements. However, full deletion may not always be possible for active accounts.

Right to Restrict Processing

You can request that we stop using your data for specific purposes, particularly for marketing communications.

Right to Data Portability

You may request a copy of the information we hold about you in a structured format.

8 Protection of Minors

Hyabaji is strictly for users aged 18 and above. We never knowingly collect information from minors. If we become aware that an account has been created by a minor, all associated data will be deleted immediately and the account will be closed.

If a parent or guardian believes their child is using Hyabaji, please contact support immediately. We will act without delay.

Parents and guardians should stay vigilant about protecting minors online. Use parental control software and monitor your child's online activity.

9 Security Measures

Hyabaji protects your data using industry-leading technology. Our security infrastructure is multi-layered—if one layer is breached, the next continues to keep your information safe.

  • 256-bit SSL/TLS Encryption: Applied to all data transfers.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Regular Penetration Testing: To identify and address security vulnerabilities before they can be exploited.
  • Two-Factor Authentication (2FA): For additional account security.
  • Automatic Session Timeout: You will be logged out automatically after a long period of inactivity to keep your account secure.

Keep in mind — no one can guarantee 100% security on the internet. Do your part by using a strong password and never sharing your login credentials with anyone.

10 Privacy Policy Updates

Hyabaji may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and significant changes will be communicated by email.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about this privacy policy, please contact our support team. We are ready to answer any questions you may have.

Our Privacy Commitment

How secure is your data at Hyabaji

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Not for Sale

Your data is never sold or rented to anyone—this is an absolute and non-negotiable policy at Hyabaji.

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Maximum Encryption

All transactions and data are secured with 256-bit SSL encryption.

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In your control

You can view, correct, or delete your information at any time.

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Transparent Policy

We explain in plain language—what information we keep, why we keep it, and how it is used.

Start Gaming in a Safe Environment

Read Hyabaji's privacy policy and use the platform with confidence—your data is secure. Register now and enjoy a great gaming experience on a platform you can trust.

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